Training and Education

In addition to interpreter subcontracting, we serve the business and Deaf communities in our area by offering Training and Resources. We are available to teach both Deaf Sensitivity Classes and Sign Language Classes and can train your staff about how to use interpreters for the Deaf in compliance with the ADA (Americans with Disabilities Act). Our clients can be sure that all requests, no matter how big or small, will be handled professionally.

Sensitivity Training

TCC offers sensitivity training for your staff. This training includes instruction in basic American sign language, ADA (Americans with Disabilities Act) and information on Deaf culture. Handouts and interactive questions will be available for your staff. The training will teach the difference between Deaf culture and the Hearing culture, and some of the behaviors that are acceptable and not acceptable in both community´s. We will also explain how the ADA pertains to you and your responsibilities to a Deaf individual. Your staff will gain knowledge that will help them become more sensitive to issues when working with the Deaf community.

Introduction to Basic American Sign Language (ASL) for your business

This course is tailored to meet your staff´s specific vocabulary needs. Your business´ communication needs and vocabulary will be discussed before the training and prepared for you staffs lessons. It is recommended that a minimum of four (4) two (2) hour classes are scheduled in secession to have an impact on vocabulary memorization.

The course will also include tips on how to communicate with Deaf staff members when an interpreter is not present. Your staff will not only learn about Dos and Don´ts in communicating with deaf staff members but will also have handouts to refer to in the future.

This course will NOT teach your staff enough ASL to become or replace the role of a professional interpreter. It will give your staff a good understanding on the best way to communicate with Deaf staff on a simple daily basis.

If you´re having a meeting or any kind of special discussion which includes a Deaf staff member, remember to always call for a professional certified sign language interpreter.

To set up a training or to inquire abut sign language classes, please contact our office